Privacy Policy
Effective 2 November 2026
This Privacy Policy explains what personal data MakeMyFind (Ankit Tiwari, sole proprietor, trading as MakeMyFind) collects, why, who we share it with, and the rights you have under the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000. We are the Data Fiduciary for your data.
1. Data we collect
| Type | Examples | When |
|---|---|---|
| Account | Name, mobile number, email (if you use Google sign-in), password-less login records | When you sign up or sign in |
| Verification | Live selfie, face-match score; from DigiLocker or our KYC partner: name, age and "verified: yes" | Only if you choose to verify. We never store Aadhaar, PAN or licence numbers. |
| Listings | Photos, descriptions, prices, locality and map pin | When you post an ad |
| Matrimony profile | Photos, age, height, religion, caste or community, gotra, mother tongue, education, profession, family details, partner preferences | Only what you choose to add |
| Birth details | Date, time and place of birth, gotra | Only if you use kundli or Gun Milan |
| Dating profile | Photos, age, interests, what you are looking for, approximate distance | Only if you create one |
| Location | City and locality you select; precise location only if you allow it in your browser | For "near me" results and maps |
| Payments | Plan, amount, date, status, Razorpay payment and subscription IDs, last 4 digits or UPI handle | When you pay or set up autopay. Full card numbers, CVV and UPI PIN are handled only by Razorpay and your bank; we never see or store them. |
| Messages and activity | Chats, interests sent, likes, reports, searches | When you use those features |
| Device | IP address, browser, device type, cookies | Automatically, for security and to keep you signed in |
Religion, caste and some profile details can be sensitive. We collect them only for matrimony and kundli features, only with your consent, and you can hide them from your profile or delete them at any time.
2. Why we use your data
- To create your account, sign you in and keep it secure (OTP, Google sign-in, fraud checks).
- To show your ads and profiles to other users and show you relevant results near you.
- To run verification and display badges.
- To calculate kundli and Gun Milan scores.
- To process payments, free trials and autopay renewals, and to send receipts and pre-debit reminders.
- To detect scams, fake profiles and abuse, and to act on reports.
- To send service messages (OTP, alerts you asked for, reminders). Marketing messages are sent only if you opt in, and you can stop them at any time.
- To meet legal duties, such as tax records and lawful requests from authorities.
3. Who can see your data
- Other users see what you publish: ads, public profile fields and verification badges. Your phone number is shown only to Pass members, and you can choose chat-only contact.
- Matrimony details are visible to signed-in users. You can limit your profile to verified members only.
- Your exact birth time and place are never shown to others; only your Gun Milan score with them is.
4. Who we share data with
We do not sell your personal data. We share it only with service providers (Data Processors) who work for us under contract:
- Razorpay: payments, refunds and autopay mandates.
- Google: Google sign-in and Google Maps.
- SMS and WhatsApp providers: OTP and alerts.
- DigiLocker or a licensed KYC partner: ID verification.
- Cloud hosting providers (including Cloudflare): to run the website and store data securely.
- Independent astrologers: birth details, only when you order a detailed kundli report.
- Authorities: when required by Indian law or a valid court or government order.
5. How long we keep data
- Account data: while your account is active, then deleted within 90 days of account deletion.
- Selfies used for verification: deleted within 30 days after the check; only the result is kept.
- Payment and invoice records: 8 years, as required by tax laws.
- Reports, blocks and safety records: up to 3 years, to stop repeat abuse.
- Logs required under the IT Rules: 180 days.
6. Your rights
Under the DPDP Act you can:
- get a summary of the personal data we hold about you and who we shared it with;
- correct, complete or update it;
- withdraw consent and ask us to erase data we no longer need (some data, like invoices, must be kept by law);
- nominate a person to exercise your rights if you die or become unable to;
- complain to our Grievance Officer, and then to the Data Protection Board of India if you are not satisfied.
Most of this can be done from account settings. Otherwise write to makemyfind@gmail.com. We reply within 15 days.
7. Cookies
We use essential cookies and browser storage to keep you signed in, remember your city and filters, and protect against fraud. With your permission we may use analytics cookies to understand how the site is used. You can block cookies in your browser, but sign-in may not work.
8. Security
We use HTTPS encryption, hashed one-time passwords, access controls, and logs of every admin action. Payment details are handled by PCI-DSS compliant Razorpay. No system is completely secure; if a breach affects you, we will tell you and the Data Protection Board as the law requires.
9. Children
MakeMyFind is only for people aged 18 and over. We do not knowingly collect data from children. If you believe a child has an account, report it and we will delete it.
10. Users outside India
NRI users can use matrimony and other features. Your data is stored and processed in India or with providers that follow Indian law.
11. Grievance Officer
Ankit Tiwari
makemyfind@gmail.com
1749/A, White Quarter, Jammu Colony, Ludhiana, Punjab 141002
Monday to Saturday, 10 am to 6 pm IST
12. Changes
We will post any change here with a new date, and tell you before important changes take effect.